Responsible gaming

Play sensibly

Responsible player knows how much he or she spends on gaming. GrandX wants to emphasise the importance of responsible gaming. If you feel that the passion for the game can get out of control we suggest you to leave the casino or get in touch with the following organisations.

Gambling Addiction Counselling Centre
Sign up for consultation and/or address your questions GAMBLERLINE 15410 (Mon-Fri 10.00am – 6.00pm).
Counselling is in Estonian and in Russian!

Estonian Association of Gambling Addicts
4 Endla St, 6th floor, Tallinn

Phone: 5635 4590
Helpline (free of charge): 126

In addition, there is a possibility to restrict one’s participation in the games of chance for a specified period of time by applying to enter one’s personal data in the List of persons with restricted rights to play game of chance. Gambling operators shall not allow the persons in the database to play in casinos.

There are three options of submission of the application for setting restrictions on playing games of chance:

  1. In Estonian Tax and Customs Board offices
  2. In every Estonian casino
  3. Through Estonian Tax and Customs Board website